Pixelify.studio
Help Center

Frequently Asked Questions

Find answers to common questions about file conversion, privacy, supported formats, and more.

General Questions

Pixelify is a free, browser-based file conversion platform that supports 200+ file formats. Unlike traditional converters, all processing happens directly in your browser using WebAssembly technology, meaning your files never leave your device.

Yes! Pixelify is completely free to use with no hidden costs, no watermarks, and no file size limits. We believe everyone should have access to high-quality file conversion tools.

No account is required. You can start converting files immediately without signing up or providing any personal information.

Pixelify supports 200+ file formats including images (JPG, PNG, WebP, HEIC, SVG, etc.), documents (PDF, DOCX, TXT), videos (MP4, WebM, AVI), and audio (MP3, WAV, FLAC). Visit our Formats page for the complete list.

Yes! Pixelify supports batch processing. You can upload and convert multiple files simultaneously, saving you time on large conversion tasks.

Privacy & Security

No. Your files are processed entirely in your browser using WebAssembly technology. They never leave your device or get uploaded to any external server. This is what makes Pixelify truly private.

Pixelify uses WebAssembly (WASM) to run conversion libraries directly in your browser. When you select a file, it's processed using your device's computing power, not our servers. The converted file is then available for download immediately.

We don't collect, store, or have access to your files. Since all processing happens locally in your browser, we have no way to see or access your content. We only use basic analytics to understand site usage patterns.

Absolutely. Because your files never leave your device, Pixelify is ideal for converting sensitive documents like financial records, legal documents, or personal photos. Your data stays completely private.

Technical Questions

Pixelify uses WebAssembly to run optimized conversion code at near-native speed in your browser. There's no upload/download time to servers, and modern browsers efficiently utilize your device's processing power.

After the initial page load, some conversions can work offline since all processing is done locally. However, the page needs to load initially, which requires an internet connection.

Pixelify works on all modern browsers including Chrome, Firefox, Safari, Edge, and their mobile versions. We recommend using the latest browser version for the best experience.

There are no server-imposed limits since files don't get uploaded. However, very large files may be limited by your device's available memory. Most devices can handle files up to several hundred megabytes.

Conversion failures are usually due to unsupported format variations, corrupted files, or insufficient device memory. Try refreshing the page and re-uploading the file. If the issue persists, the file might be in an unsupported format variant.

File Formats

Pixelify supports all major image formats including JPG, PNG, WebP, GIF, BMP, TIFF, HEIC, AVIF, SVG, ICO, and RAW camera formats (CR2, CR3, NEF, ARW, DNG, etc.).

Yes! Pixelify can convert HEIC images to JPG, PNG, or other formats. Simply upload your HEIC file and select your desired output format.

Yes, Pixelify supports video formats including MP4, WebM, AVI, MOV, and MKV. You can also extract audio from videos or convert GIFs to video.

Pixelify supports various document formats. You can convert between PDF, images, and other document types. Note that complex document conversions may have some layout limitations.

Pixelify supports audio conversion between MP3, WAV, FLAC, M4A, OGG, and other formats. You can also extract audio from video files.

Troubleshooting

Try clearing your browser cache and cookies, then refresh the page. Make sure you're using a modern browser with JavaScript enabled. If issues persist, try a different browser.

Some format conversions may result in slight quality or appearance differences due to format limitations. For best results, choose output formats that support similar features to your source file.

Large files or complex conversions may take longer depending on your device's processing power. Videos and high-resolution images typically take more time. Ensure your device isn't running many other applications.

Check if your browser is blocking downloads. Some browsers require explicit permission for downloads. Also, ensure you have sufficient disk space for the converted file.

We appreciate bug reports! Please visit our Contact page and describe the issue you encountered, including the file type, browser, and any error messages you saw.

Still have questions?

Can't find the answer you're looking for? We're here to help. Reach out to our support team and we'll get back to you as soon as possible.

Ready to start converting?

All conversions happen in your browser — your files never leave your device. Fast, free, and completely private.

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